Frequently Asked Questions

Questions? Here's some info that just might help.

About Interview Coaching

What is interview coaching?

The core of the interview coaching experience is 1-on-1 sessions with one of our Expert Interview Coaches. These sessions are conducted over video conference and are tailored to your needs as a jobseeker, with your industry and stage in the job search in mind. The Interview Coaching curriculum contains mock interviews, “Elevator Pitch” development, interview preparation strategies, salary negotiation, and much more!

Who are the coaches? What are the coach’s qualifications?

Our coaches have a broad range of real-world interviewing experience as well as professional degrees and certifications. They’ve spent years as HR Directors, Recruiters, and Consultants for small businesses, Fortune 500 companies, and Nonprofit Organizations. We recruit coaches that hold a variety of degrees and certifications including MBA, MA, CWDP, and SPHR certification.

How it does work?

Once you purchase a package, we’ll assign you a coach based on your professional background. Your coach will reach out via email to schedule your first interview session at a date and time that works for the two of you.

Once you schedule a time, you will be provided a link to a video conference that you will use the day of your session. Depending on the package you purchase, the first session will consist of a mock interview or a coaching session. Your coach will outline what to expect and how to prepare in the welcome email.

How do I know which package is right for me?

Our Refresher package is suited for professionals looking for a practice run before the main event. It focuses around a mock interview, and will arm you with the tools and confidence to nail the big interview.

Essentials is great for those looking for extra help. We’ll help you hone in on specific issues and make a lasting impression for the right reasons. Your coach will help hone in on problem areas and give you the practice you need to put your best foot forward.

Bootcamp provides you with a full suite of interview strategies and techniques. This is perfect for someone who hasn’t interviewed in a long time or is starting fresh.

About TopInterview

What is your refund policy?

All sales are final, but our coaches will work with you to provide ample availability to schedule your Interview Coaching session.

You are responsible for attending your scheduled Interview Coaching session or providing notice within 12 hours of a need to reschedule. Repeated no-shows or late cancellations could result in terminating your order without refund. Learn more about our Terms and Conditions here.

What kinds of people do you help?

Our Expert Interview Coaches are certified in a variety of industries and have a wealth of professional experience. We’ve helped job seekers from all levels of experience that are seeking coaching for interviews at Non-Profit Organizations, Fortune 500 companies, Government, Startups, and more.

What’s the relationship between TopInterview and TopResume?

TopInterview and TopResume are both Talent Inc. brands. Our mission is to help professionals land more interviews and get hired faster.

TopResume is the world’s largest resume-writing service, with a team of experts that have reviewed millions of resumes and helped over 300,000 professionals craft their resume.